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Privacy Policy

Last Updated: September 5, 2026

Welcome to Sazao ("we," "us," "our," or "Sazao"). We respect your privacy and are committed to protecting the personal information you provide when you visit or use our website, place an order, create an account, contact us, subscribe to our communications, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

When you create an account, place an order, contact us, or otherwise interact with our website, we may collect:

  • Full name
  • Email address
  • Telephone/mobile number
  • Billing address
  • Shipping/delivery address
  • Account login information
  • Order and purchase information
  • Information you provide through our contact forms
  • Information you provide when requesting customer support
  • Any other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information may be processed by our third-party payment service providers.

We do not intend to store complete payment card details such as your full card number, CVV, or other sensitive payment credentials on our own servers unless expressly stated otherwise.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • General website usage information
  • Cookies and similar technologies

This information helps us operate, secure, maintain, and improve our website.

2. How We Use Your Information

We may use your information for purposes including:

  • Processing and fulfilling orders
  • Delivering products to you
  • Processing payments
  • Managing your customer account
  • Providing order confirmations and updates
  • Providing order tracking information
  • Responding to customer service requests and inquiries
  • Communicating with you about your purchases
  • Sending newsletters, promotions, offers, and other marketing communications where permitted by law
  • Improving our website, products, and services
  • Understanding website usage and customer preferences
  • Preventing fraud, abuse, unauthorized access, and other security incidents
  • Maintaining the security and functionality of our website
  • Complying with applicable laws, regulations, legal processes, and governmental requests
  • Protecting our legal rights and interests

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies may be used to:

  • Keep items in your shopping cart
  • Maintain login and account sessions
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance and functionality
  • Support security and fraud prevention
  • Provide relevant communications or marketing, where applicable

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of features such as login, shopping cart, checkout, or other parts of the website.

4. Account Information

If you create an account with us, you are responsible for keeping your login credentials confidential.

You should notify us promptly if you believe that your account has been accessed without authorization.

We may retain account information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

5. Orders and Delivery

When you place an order, we may use your personal information to process and fulfill that order.

This may include sharing necessary information with:

  • Payment processors
  • Shipping and delivery partners
  • Logistics providers
  • Technology and hosting providers
  • Customer service providers
  • Other service providers necessary to complete your transaction

We only intend to provide such parties with information reasonably necessary for them to perform their services.

6. Third-Party Service Providers

We may use third-party companies and service providers to help operate our website and business.

These providers may include services for:

  • Website hosting
  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Email and newsletter delivery
  • Security and fraud prevention
  • Customer support
  • Website functionality and maintenance

Third-party providers may process information according to their own privacy policies and applicable laws.

We recommend reviewing the privacy policies of third-party services used during your interaction with our website.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may use your email address to send information about:

  • New products
  • Sales and promotions
  • Special offers
  • Events
  • Updates about our services

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us.

Please note that we may still send essential transactional communications, such as order confirmations, shipping updates, account notices, or other service-related messages.

8. Contact Forms

If you contact us through our website, we may collect the information you provide, such as your name, email address, subject, and message.

We use this information to respond to your inquiry, provide customer support, investigate issues, and maintain appropriate records of communications.

9. Data Sharing and Disclosure

We do not sell your personal information for money.

We may disclose personal information when reasonably necessary to:

  • Fulfill orders and provide requested services
  • Process payments
  • Deliver products
  • Operate and maintain our website
  • Provide customer support
  • Protect our users, business, and website
  • Detect and prevent fraud or security incidents
  • Comply with legal obligations
  • Respond to valid legal requests or governmental authorities
  • Establish, exercise, or defend legal claims

If our business is sold, transferred, merged, reorganized, or otherwise undergoes a corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You acknowledge that transmission of information over the internet involves some level of security risk.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining orders
  • Providing customer services
  • Maintaining customer accounts
  • Meeting accounting and business requirements
  • Resolving disputes
  • Preventing fraud and abuse
  • Complying with legal and regulatory obligations

The exact retention period may vary depending on the type of information and the reason it was collected.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request restriction of certain processing
  • Request information about how your personal information is used
  • Opt out of marketing communications

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in a country other than the country in which you live.

Where required by applicable law, we will take appropriate steps to ensure that such transfers receive an appropriate level of protection.

15. Third-Party Websites and Links

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Sazao

Email: [INSERT OFFICIAL PRIVACY/CONTACT EMAIL]

Phone: [INSERT OFFICIAL PHONE NUMBER]

Address: [INSERT COMPLETE BUSINESS/REGISTERED ADDRESS]

Website: https://linen-eel-750626.hostingersite.com/

18. Important Notice

This Privacy Policy is intended to describe Sazao's general privacy practices based on the functionality currently available on the website.

Privacy and e-commerce requirements can vary depending on your business structure, location, customers, payment providers, analytics/advertising services, and applicable laws.

We recommend having this Privacy Policy reviewed by a qualified legal professional before publishing it as the final legal policy for your business.