Last Updated: September 20, 2026
Welcome to Sazao. These Terms & Conditions govern your access to and use of the Sazao website, including browsing our website, creating an account, placing orders, purchasing products, and using our related services.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Sazao is an online shopping platform offering fashion products, including men's fashion, women's fashion, shoes, handbags, backpacks, and other related products.
Throughout these Terms & Conditions, the terms "Sazao," "we," "us," and "our" refer to Sazao. The terms "you," "your," or "customer" refer to any person who accesses or uses our website or purchases products from us.
By using this website or placing an order, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website to engage in fraudulent, abusive, or unauthorized activities.
If you are purchasing on behalf of another person or organization, you confirm that you have the necessary authority to do so.
You may use our website for personal and lawful shopping purposes.
You agree not to:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website, systems, or accounts.
Interfere with the operation or security of the website.
Copy, reproduce, modify, distribute, or commercially exploit website content without our written permission.
Use automated systems or methods to access or collect website information in a way that could harm or disrupt our services.
Submit false, misleading, or fraudulent information.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
We make reasonable efforts to display product descriptions, images, prices, sizes, colors, specifications, and other information accurately.
However, product images and colors may appear differently depending on your device, screen, browser, or display settings.
We do not guarantee that every product description, image, specification, or other website information will always be completely accurate, current, or error-free.
If we discover an error in product information, including pricing or availability, we may correct the information and, where appropriate, contact you regarding an affected order.
All products are subject to availability.
A product being displayed on our website does not necessarily guarantee that it will remain available when you place an order.
If a product becomes unavailable after you place an order, we may contact you regarding the order and may cancel the affected item or order where necessary. If payment has already been received for a cancelled order, any applicable refund will be processed according to our Refund Policy.
Product prices displayed on the website are subject to change without prior notice.
The applicable price for your order is the price displayed at the time you place the order, subject to any pricing or technical errors.
Where applicable, taxes, shipping charges, delivery fees, discounts, promotional offers, or other charges will be displayed during the ordering or checkout process.
We reserve the right to correct pricing errors. If an order has been placed at an obviously incorrect price due to a technical or human error, we may contact you before fulfilling the order or cancel the order and provide an applicable refund.
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation or other communication acknowledging receipt of the order. An order confirmation does not necessarily guarantee final acceptance or fulfillment.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in situations involving:
Product availability issues.
Incorrect pricing or product information.
Suspected fraud or unauthorized activity.
Incorrect or incomplete customer information.
Delivery restrictions.
Technical or system errors.
Unusual or excessive ordering activity.
Violation of these Terms & Conditions.
If we cancel an order for which payment has already been received, we will process any applicable refund according to our Refund Policy.
You are responsible for providing accurate information when creating an account or placing an order.
This may include your:
Full name.
Email address.
Phone number.
Billing address.
Shipping address.
Payment or transaction information where required by our payment providers.
You should ensure that your delivery information is complete and accurate. Sazao may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Our collection and use of personal information are described in our Privacy Policy.
If you create an account with Sazao, you are responsible for keeping your login credentials confidential.
You are responsible for activity conducted through your account unless the activity resulted from circumstances beyond your reasonable control.
If you believe that your account has been accessed without authorization, please contact us as soon as possible.
We reserve the right to suspend or terminate an account where we reasonably believe it has been used fraudulently, unlawfully, or in violation of these Terms & Conditions.
Payments may be processed through third-party payment service providers.
You agree to provide accurate information required to complete your payment or transaction.
We do not guarantee the uninterrupted availability of any particular payment method. Payment providers may apply their own terms and conditions and privacy policies.
If a payment fails, is reversed, disputed, or otherwise cannot be successfully completed, we may suspend or cancel the related order.
We will process and dispatch orders according to our applicable Shipping Policy.
Delivery timelines may vary depending on factors such as:
Product availability.
Delivery location.
Courier or logistics partner.
Weather or natural events.
Public holidays.
Transportation delays.
Incorrect or incomplete delivery information.
Other circumstances outside our reasonable control.
Any delivery estimate provided on the website is an estimate and should not be treated as a guaranteed delivery date unless expressly stated otherwise.
Once an order has been handed over to a delivery or logistics partner, tracking information may be provided where available.
Customers may be able to track their orders through the order-tracking functionality available on the Sazao website.
Order tracking information may depend on information supplied by our logistics or delivery partners and may not always update immediately.
Sazao is not responsible for delays in third-party tracking updates.
Returns, refunds, cancellations, and exchanges are subject to our applicable Refund Policy.
Before requesting a return or refund, customers should review the conditions, eligibility requirements, applicable time limits, and procedures stated in that policy.
We may require information or evidence necessary to verify a return, refund, damaged product, incorrect product, or other customer claim.
Refund processing times may vary depending on the payment method and the relevant payment provider or financial institution.
From time to time, Sazao may offer promotional discounts, sales, coupons, or other special offers.
Unless otherwise stated:
Promotional offers are subject to availability.
Offers may have specific eligibility requirements.
Offers may have expiry dates.
Certain products may be excluded.
Offers may not be combined with other promotions.
We reserve the right to modify or withdraw an offer where reasonably necessary.
Any additional terms provided with a specific promotion will apply to that promotion.
Unless otherwise stated, the content available on the Sazao website, including text, product descriptions, graphics, logos, photographs, images, designs, page layouts, icons, and other materials, is owned by or licensed to Sazao and is protected by applicable intellectual property laws.
You may access and use website content for your personal, non-commercial shopping purposes.
You may not reproduce, modify, distribute, republish, sell, license, or commercially exploit our website content without prior written permission.
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, technology providers, and other external services.
Third-party services may have their own terms and privacy policies.
Sazao is not responsible for the content, availability, security, policies, or practices of third-party websites or services that are outside our control.
If you contact Sazao through email, contact forms, customer support, or other communication channels, you agree to provide information that is accurate and not misleading.
You must not submit content that is unlawful, threatening, abusive, defamatory, fraudulent, or otherwise inappropriate.
We may retain customer communications where reasonably necessary for customer service, record keeping, dispute resolution, security, or legal compliance.
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.
We reserve the right to modify, suspend, or discontinue any part of the website or its functionality where reasonably necessary.
To the extent permitted by applicable law, the Sazao website and its content are provided on an "as available" basis.
We make reasonable efforts to maintain accurate website information but do not warrant that the website, its content, product information, or functionality will always be complete, accurate, current, uninterrupted, or error-free.
Nothing in these Terms & Conditions excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, Sazao will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of the website or products purchased through the website, except where such liability cannot lawfully be excluded.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another party's rights.
Sazao will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, pandemics, epidemics, government actions, strikes, transportation disruptions, internet or telecommunications failures, supply-chain disruptions, power failures, cyber incidents, or other events beyond our reasonable control.
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.
When we make changes, we may update the "Last Updated" date shown at the top of this page.
Your continued use of the website after updated Terms & Conditions are published constitutes acceptance of the updated terms to the extent permitted by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to any mandatory consumer rights or other applicable legal requirements, disputes arising from these Terms & Conditions or your use of the Sazao website shall be subject to the jurisdiction of the appropriate courts in India.
Before publishing this section, Sazao should have its legal adviser confirm the appropriate jurisdiction based on its actual registered business address and applicable law.
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
These Terms & Conditions, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or terms expressly referenced on our website, constitute the terms governing your use of Sazao's website and services.
If you have questions about these Terms & Conditions, an order, or our services, please contact Sazao using the contact information provided on our website.
Sazao
New Delhi, India
Email: info@sazao.in
Website: https://sazao.in/
